Triage reads every email as it arrives, tags it by category, scores urgency, flags sentiment, and drafts a reply you can send in one click. Built for the 100-message-a-day business owner who'd rather be building the business.
Triage has already read, categorised, and drafted a reply for each one. You just approve.
Triage is not a generic chat model dressed up. It's trained on your sent folder, your tone, your FAQs, your customer types — so drafts come out sounding like you, not like a support bot.
First week, Triage fine-tunes on your last six months of replies. It learns how you open, how you sign off, how you say no to feature requests.
Every new message gets a category (Support, Sales, Billing…), a priority (Urgent → Low), a sentiment flag, and a confidence score. You can override any of it — it re-learns.
Each reply comes pre-drafted in your voice. Send it, edit it, or escalate to a human. No auto-send — you stay in the loop. Always.